C L O S E D W O N

ClosedWon

Accounts and users

Go to your Account by clicking the arrow down icon beside your name on the upper right corner of the web page.

Yes, when you link your Google account, it allows ClosedWon to send automated emails through Google Mail. If no account is linked, you won’t be able to use email steps when you create campaigns.

Step 1: Login
Step 2: On the top right hand corner, click on your avatar picture
Step 3: Click on click “Account”

Campaigns

We use a KPI (Key Performance Indicator) in our software that can also be found in your ClosedWon account. Just simply go to Campaigns > Choose a campaign (applicable for those who have a lot of campaigns) > Choose which Step or Sequence you’re currently on. You will then see the Request, Connected, Sent, Replied, and RSVP headings (KPIs).

  • Request is for the total leads in a campaign
  • Connected for those who accepted our connect request
  • Sent for the messages we have sent
  • Replied for the replied messages
  • RSVP for accepted meeting invitation

If a client creates a new campaign, it activates automatically. For some existing campaigns, specifically ones with changes like delete steps or additional steps, we need to run them manually. We are working on a system where clients will be able to do everything from their account themselves, fully automated.

  1. Go to campaigns section and click “+New campaign”.
  1. Fill in the following three fields:
  • Name:
  • What you would like to call this campaign.
  • Cohort: Select from dropdown menu what group of leads you would like in your campaign
  • Select the date you want this campaign to start on.

Definition: An email campaign is a coordinated set of individual email messages that are deployed across a specific period of time with one specific purpose, such as download a white paper, sign up for a webinar, or make a purchase with a provided coupon.

It is where you create an Email or Linkedin outreach consisting of whether it is a selling pitch or a simple follow up to your target set of leads, which we provide. In an email outreach, a sequence is created which is scheduled in case the recipient doesn’t reply to the previous message we have sent them. We are using a specific type of tool in which Emails will be sent automatically, depending o

Getting Started

1. To create an account, complete a form.
2. You will receive a confirmation email to hop on a conference call.
3. You will connect with one of our co-founders to learn if ClosedWon is a fit.

It all depends on how quickly you can schedule an on-boarding call with us. We begin working the moment our agreement is executed. Our onboarding team begins the process by working with you to create an implementation timeline. Together, we initiate the preparation of your campaign for launch and within 48 hours, we are able to schedule several A/B test omni-channel engagement sequence campaigns.

First and foremost, we want to thank you for visiting us here at ClosedWon. We are currently in stealth-mode. To define this stage clearly, we are testing our technology internally with beta clients who are willing to provide constant feedback to help us iterate on the most user-friendly flows.
This means we don’t have a signup flow yet. We are however open to showing you what we have built so far and will work with you to achieve specific success metrics that you define for your sales department KPI.

We highly recommend you complete a demo request form so we can evaluate ClosedWon together during a live Q&A.
During the call, we gather information such as your sales workflows, goals, lead requirements, and ultimately, your battle plan to achieve X number of appointments or X number of revenue. Our client success manager will provide concierge experience that allows you to increase your bandwidth, so you can focus on running your business.

Leads

Go to your Account and click on the Suppression List tab then click the Upload Suppression icon.

When you upload a suppression list, a script will block your current leads from getting re-delivered. This will ensure you don’t get duplicate leads delivered.

Unfortunately not right now, ClosedWon is only optimized for the B2B sales process

Nothing, but we encourage you to let us know by sending an email to support@closedwon.ai so we can revise it ourselves. We are always open for clarification in regards to the requirements you have provided if needed. The more specific and thorough requirements we have, the smarter and accurate AI will become.

We guarantee that you will not get duplicate leads. However, on rare occasion, especially since we are prototyping, duplicates may show up. If so, email support@closedwon.ai and we will expedite it as quickly as possible.

Overview

ClosedWon helps Sales Development Reps and Account Executives close deals and automate B2B meetings.

ClosedWon empowers sales folks to close more deals while enjoying life. We do this with our sales enablement technology, which will provide lead intelligence in real time. ClosedWon leverages 3 different technologies: lead enrichment & verification, campaign optimization, and sales enablement backed by key performance indicators.

Finally, ClosedWon has an omni-channel sequence engagement platform which can connect directly with prospects by creating multi-touch cadences that include phone, email, SMS and social touchpoints.

In addition, sales development reps and account executives can develop highly personalized cadences for different products, verticals, and even moreso, stages within a sales funnel.

Our technology doesn’t impose any limits on the number of touch points. However, we recommend best practices to avoid outreach saturation. We allow unlimited customization and plenty of A/B testing with a variety of meticulous battle plans. We will provide sales enablement to ensure that you are continuously improving your objectives and key results month over month.

Sales Development Reps and Account Executives can customize messages before having our software automatically send communication via email or social networks. This ensures your sales teams are enjoying the efficiency of automation without sacrificing the benefits of greater quality personalization.

Accelerating deal velocity is the north star for all our clients. Getting you qualified appointments based on your targeted demographic buyer persona is also our objective. We want you to win and are obsessive about it. This means that we will provide the verified and enriched data you require while providing the technology you asked us to build for you in the beginning.

WHICH MEANS WE GUARANTEE 3 THINGS:
  1. We guarantee that you will have our entire team problem-solving through your concerns and support tickets. We pride ourselves in high-touch strategic service.
  2. We guarantee that you will have 97% success deliverability rate and 3% or less bounce out rate. If you see anything greater, please let us know. We will replace your leads. Simple as that.
  3. We guarantee that you will always have a real person to talk to. An expert in our technology.

Pricing Plans and Payments

You can update your billing information by getting in touch with support@closedwon.ai

At the end of each billing cycle, you will receive an email of your invoice. We are working to add a feature within your ClosedWon account where you will be able to see this information.

No long term contract required. This is why we offer our free trial portion and several options for pricing depending on what you need.

You can cancel your account whenever you like via the interface, no questions asked. If you cancel the plan before the end of your month’s subscription, your payment will not be refunded for that month.

When you sign the agreement, it will clarify all charge points and details of your plan. We recommend that you download the document after saving it to have it readily available.

Privacy and Security

Please refer to our Privacy Policy regarding this.

As part of your agreement with ClosedWon, we strongly recommend that you do not share your credentials with others. If you need to share a plan with a team member, simply add them to the “Team” section of your account.

By doing this, all the members will share the common monthly quota allowed by the subscription and share list of leads. You, as admin, will be able to add/remove members as well as monitor the activity of each member.

support

A member of our client success team will be in touch with you periodically. When updates are made, they will send you an email with all that was accomplished. You can reach out to our client success team by emailing support@closedwon.ai. Please subscribe to our newsletter today.

Yes, we provide team support for paid accounts. You can invite your teammates to your account from Team Menu. You can see the item menu by clicking on your name in the top right corner.

Team members

Yes, each team member has the ability to order a sales pipeline, create their own campaign, and have leads delivered or distributed evenly throughout the organization. Please contact your client success manager for requirements.

Email support@closedwon.ai and we will delete a team member for you.

Go to your Account then go to the Team tab. Click the Send More Invites icon and input the Name and email of the account you want to add.

Team members can share the workload and act as force multipliers when doing sales prospecting.

Technical

ClosedWon only supports English at the moment. Other languages will be supported in future updates.

Please contact support@closedwon.ai or call (415) 326-6278

Page Title